About the mission
We are looking for an Agile Program Manager for Automation responsible for structuring and coordinating efforts to digitize and automate backend services. The role involves leading a multidisciplinary team, ensuring strategic alignment, and managing various projects to enhance efficiency and security.
Read the full description
The agile program manager "Automation" is responsible for structuring, steering, and coordinating work aimed at digitizing and automating the backend services of the organization, ensuring compliance with architectural and security standards. They orchestrate the work of a multidisciplinary team and closely interact with the Strategy team, the PMO, and various involved departments.
Several projects and other initiatives are already in place and need to be organized, prioritized. Their ability to respond to the ambitions of the contract and the administration plan, the dependencies between them, and their relative priority must be established in collaboration with the "Automation" train manager, in accordance with the guidelines provided by the Automation & Architecture steering committee, and in collaboration with the enterprise architect, the DPO, and the CISO.
Description of the release train "Automation"
The "Automation" train is responsible end-to-end (design, analysis, development, production, maintenance) for initiatives aimed at increasing efficiency, interoperability, security, modularity, and automation of the programs supporting the core business of the organization (payment of unemployment benefits). The "Automation" train consists of various profiles (process manager, business analyst, developer, etc.) whose work must be sequenced and coordinated to achieve the expected deliverables with minimal energy loss.Several projects and other initiatives are already in place and need to be organized, prioritized. Their ability to respond to the ambitions of the contract and the administration plan, the dependencies between them, and their relative priority must be established in collaboration with the "Automation" train manager, in accordance with the guidelines provided by the Automation & Architecture steering committee, and in collaboration with the enterprise architect, the DPO, and the CISO.
Responsibilities
Coordinate and assign work to the team
Capture, process, and structure unplanned work and BAU
Ensure support for the team at the content level
Resolve issues related to the orchestration of work among team members
Represent the team during collaboration with other teams, alignment with PMO (program increment)
Prepare and facilitate the automation steering group
Establish appropriate governance: rituals, reporting, risk tracking, dependency management.
Ensure strategic alignment with the administration contract, the Flight Plan (strategic document), and the roadmap.
Coordinate stakeholders: train team, Strategy Team, PMO, AG/AAG, other department heads, other train managers.
Produce deliverables related to the progress of work
Specific context of the organization
The organization is a relatively small public entity characterized by highly engaged teams where employees frequently take on multiple roles. At a time when the organization temporarily benefits from external support to successfully carry out several essential projects, the "Automation" train manager must play a structuring and accelerating role. They demonstrate pragmatism and, in some cases, are required to perform tasks that do not strictly fall within their area of responsibility to unblock situations and achieve results.Key challenges are:
Organize work as efficiently as possible, based on the objectives set by the organization
Ensure knowledge transfer and coaching to guarantee future autonomy. Establish pragmatic governance: light, clear, sustainable.
Maintain the coherence of the roadmap considering dependencies and priorities.
Ensure quality without losing speed of execution and a hands-on mentality.
Required skills
Proven experience in program management in public or complex environments.
Experience with Agile collaboration models in medium or small organizations
People management skills in a non-hierarchical context
Ability to quickly grasp the context, subject matter, dependencies, and criticality
Expertise in multi-project steering, governance, reporting, and risk management.
Ability to coach and develop more junior profiles.
Knowledge of project management techniques (scoping, resource and budget planning, risk management, activity tracking and coordination) and program management (defining expected benefits, structuring and prioritizing projects, managing interdependencies, strategic alignment, tracking benefit achievement...)
Excellent organizational and communication skills (FR/NL required), ability to present results to the management team
Ability to juggle between conceptual tasks and the realization of concrete work. The candidate must be ready to demonstrate pragmatism and versatility to deliver tangible results.
Collaboration framework
Reports to: Director COSI.
Frequent interactions: General Administrator and Deputy General Administrator, other train managers, PMO, Department Heads, Senior Users.
Mandatory participation in steering committees and program increments.
Hybrid mode; on-site presence required at key moments and for team support. Remote work possible.
Candidate mission
The candidate attaches a concise text (max. 1000 words) in which they describe how they envision their approach to the mission in the specific context of the organization. This text may include the following elements:Management of collaborations
Approach and phases
Fundamental principles
Priorities
Governance and tools
Knowledge transfer and sharing
To attach to the application
CV (max. 3–4 pages) listing relevant experiences and results.
Candidate mission (see above)
References
Contract terms:
Duration: 12 months with the possibility of extension.
Presence: 5 days a week
Start: July 2026.
Hybrid mode, remote work possibilities depending on mission imperatives.
What you'll do
- Coordinate and assign work to the team.
- Capture, process, and structure unplanned work and BAU.
- Ensure support for the team at the content level.
- Resolve issues related to the orchestration of work among team members.
- Represent the team during collaboration with other teams, alignment with PMO (program increment).
- Prepare and facilitate the automation steering group.
- Establish appropriate governance: rituals, reporting, risk tracking, dependency management.
- Ensure strategic alignment with the administration contract, the Flight Plan (strategic document), and the roadmap.
- Coordinate stakeholders: train team, Strategy Team, PMO, AG/AAG, other department heads, other train managers.
- Produce deliverables related to the progress of work.
What we're looking for
- Proven experience in program management in public or complex environments.
- Experience with Agile collaboration models in medium or small organizations.
- People management skills in a non-hierarchical context.
- Ability to quickly grasp the context, subject matter, dependencies, and criticality.
- Expertise in multi-project steering, governance, reporting, and risk management.
- Ability to coach and develop more junior profiles.
- Knowledge of project management techniques (scoping, resource and budget planning, risk management, activity tracking and coordination) and program management (defining expected benefits, structuring and prioritizing projects, managing interdependencies, strategic alignment, tracking benefit achievement...).
- Excellent organizational and communication skills (FR/NL required), ability to present results to the management team.
- Ability to juggle between conceptual tasks and the realization of concrete work.
Skills
- Agile
- Backend
- People management in project context
- Program & Project management