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SAP CRM Technical Analyst Mid

Location
Melle, Belgium
Work mode
Hybrid
Contract
Contract · Mid
Closed
10 Mar 2026

This mission closed on 10 Mar 2026.

It stays online for reference, but it no longer takes applications.

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About the mission

We are looking for a mid-level SAP CRM Technical Analyst to join our application team. The role involves supporting, maintaining, and developing applications based on SAP S/4 CRM. The ideal candidate will have proven experience in technical analysis and SAP S4 environments, with a focus on quality and sustainable solutions.

Read the full description

Overview

To support our continuous growth and further develop our customer management system, we are looking for an experienced SAP CRM Technical Analyst to strengthen our application team. This team is responsible for the support, maintenance, and further development of applications based on SAP S/4 CRM and associated extensions. We anticipate future business challenges and evolving customer needs.

Our customer management system, built on the SAP S/4 CRM platform, centralizes and links all customer data for both private and professional clients. The platform is operational and is in a phase of further optimization and expansion. This includes functionalities for the customer portal and various customer-oriented applications from different departments.

We continuously strengthen and develop the CRM foundations, including:
Business partners
Mandates
Customer interactions
Customer files
360° customer view

To realize new initiatives within and outside the Customer Service Directorate and the Customer Management product team, we are looking for a mid-level SAP CRM Analyst who will contribute to building the SAP S/4 CRM foundation.

Key Responsibilities

Collaborate with the ICT application team to ensure stable and quality operation of SAP S/4 CRM.
Help reuse and further develop building blocks according to our standards, best practices, processes, and business needs.
Work with a focus on quality and sustainable solutions.
Participate in projects, maintenance, and support within SAP S/4 CRM.
Collaborate with technical colleagues and provide support where needed.
Act as a point of contact for functional colleagues and prepare technical analyses.
Execute configuration, system setup, and technical/system testing.
Follow up on priorities and report to the team lead and product owner.
Propose optimizations within your domain.
Ensure clear documentation (manuals, scripts, user info).
Handle incident and change tickets according to internal processes and standards.

Skills & Experience

Must Have

Proven experience as a technical analyst (3 years, mid)
Proven experience within a similar technology (3 years, mid)
Proven experience in an SAP S4 environment with CRM components (business partners, service orders, etc.) (3 years, mid)
Proven experience with CRM UI configuration (3 years, mid)
Higher education (Master or Bachelor) with a technical/engineering background or equivalent experience in ICT technology
Language requirement: Dutch at European CEFR level C2

Should Have

Proven experience with debugging in SAP S4 (3 years, mid)
Proven experience with Agile (Scrum) project methodology
Proven experience with the master data concept within SAP (3 years, mid)
Proven experience with performing technical and system tests within an SAP S4 environment (3 years, mid)
Proven experience with SAP Interaction Center
Proven experience with webUI developments
Proven knowledge of OData calls and REST APIs
Language requirement: Dutch at European CEFR level C2

Nice to Have

Proven experience within the Belgian energy sector
Proven experience in Confluence/JIRA
Proven experience in integrations with OpenText
Proven experience with integrations with SAP FI
Proven experience with integrations with SAP ISU

Languages

Dutch: Native (C2), required
English: Very good (C1), required
French: Good (B2), required

Additional Info

The telework policy allows for remote work for external resources. The right to telework is not enforceable and the frequency will always be determined in consultation with the team leader. Flexibility regarding occasional travel to other locations or being more on-site may be required.

Benefits

Competitive salary
Flexible working hours
Opportunities for professional development
Work from home options
Engaging work environment

Department

Transform & Digital

Number Requested

1

Assignment Type

Time & Material

Employment Percentage

100

Work From Home

true

Received Date

2026-03-03

Reaction Deadline

2026-03-10

Preferred Start Date

2026-04-10

Preferred End Date

2028-04-10

What you'll do

  • Collaborate with the ICT application team to ensure stable and quality operation of SAP S/4 CRM.
  • Help reuse and further develop building blocks according to our standards, best practices, processes, and business needs.
  • Work with a focus on quality and sustainable solutions.
  • Participate in projects, maintenance, and support within SAP S/4 CRM.
  • Collaborate with technical colleagues and provide support where needed.
  • Act as a point of contact for functional colleagues and prepare technical analyses.
  • Execute configuration, system setup, and technical/system testing.
  • Follow up on priorities and report to the team lead and product owner.
  • Propose optimizations within your domain.
  • Ensure clear documentation (manuals, scripts, user info).
  • Handle incident and change tickets according to internal processes and standards.

What we're looking for

  • Proven experience as a technical analyst (3 years, mid)
  • Proven experience within a similar technology (3 years, mid)
  • Proven experience in an SAP S4 environment with CRM components (business partners, service orders, etc.) (3 years, mid)
  • Proven experience with CRM UI configuration (3 years, mid)
  • Higher education (Master or Bachelor) with a technical/engineering background or equivalent experience in ICT technology
  • Language requirement: Dutch at European CEFR level C2
  • Proven experience with debugging in SAP S4 (3 years, mid)
  • Proven experience with Agile (Scrum) project methodology
  • Proven experience with the master data concept within SAP (3 years, mid)
  • Proven experience with performing technical and system tests within an SAP S4 environment (3 years, mid)
  • Proven experience with SAP Interaction Center
  • Proven experience with webUI developments
  • Proven knowledge of OData calls and REST APIs
  • Language requirement: Dutch at European CEFR level C2
  • Proven experience within the Belgian energy sector
  • Proven experience in Confluence/JIRA
  • Proven experience in integrations with OpenText
  • Proven experience with integrations with SAP FI
  • Proven experience with integrations with SAP ISU

Skills

  • Technical analysis
  • SAP S4 environment
  • CRM UI configuration
  • Debugging in SAP S4
  • Agile (Scrum) methodology
  • Master data concept within SAP
  • Technical and system testing
  • SAP Interaction Center
  • WebUI developments
  • OData calls and REST APIs
  • Experience in Belgian energy sector
  • Experience in Confluence/JIRA
  • Integrations with OpenText
  • Integrations with SAP FI
  • Integrations with SAP ISU