Senior IT Infrastructure Architect

The platform "CROSSBORDER FINES (CBF)" aims to coordinate, support, manage, and optimize the entire process of traffic fines and an expanded scope partially covering the effort of digitizing justice products. CBF acts as a service provider that ensures better revenue management and optimal coordination of the various stakeholders in the process.

Responsibilities:

To resolve recurring issues of unresolved incidents and consequently the creation of an unmanageable backlog, the governance model recommends imposing a daily procedure for managing operational incidents.
An incident is defined as the interruption of an IT service or the degradation of the quality of an IT service. The malfunction of a system configuration that has not yet affected the system is also considered an incident. An incident must be recorded, in systems like JIRA, by the first person who detects the incident. This can be from the IT, commercial, or client side. A clear prioritization of incidents is necessary. A priority must be defined using the following axes: number of impacted users; impacted amount (€); service interruptions; type of information impacted; impact on citizens.

Qualifications:

The minimum number of years of experience in the role (SENIOR): 5 years in an IT environment related to the public sector, ideally from the SPF Justice with in-depth knowledge of the Atlassian/Jira suite.

The role of Senior IT Infrastructure Architect must therefore deliver:
- the schedule;
- quality and performance;
- compliance with specifications;
- tests to be performed.