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Developer Sales and Service Cloud Salesforce - Master Data

MC Expert

Brussels, Belgiumhybridpart-timemid

We are looking for a Sales/Service Cloud Developer to maintain and evolve our Salesforce environments. The role involves both functional and technical aspects, ensuring stability and performance while contributing to automation initiatives.

Description (English)

ProUnity is the single point of contact (SPOC) for this mission. If you have any questions, you can contact Henri Couchard, MSP Consultant, via email at paradigm@pro-unity.com.

We are maintaining and evolving our CRM environments centered on Salesforce Sales Cloud and Service Cloud. In this context, we are looking for a Sales/Service Cloud Developer to ensure the maintenance and continuous development of the platform to guarantee its stability, performance, and scalability.

In this context, the consultant will work on both the functional and technical aspects of the CRM, ensuring the development, configuration, maintenance, and evolution of the Salesforce platforms used by the B2B and Customer Care teams.

Sales Cloud and Service Cloud are a strategic pillar for our organization, allowing for:
•the management of customer interactions and files via Service Cloud
•the management of B2B activities via Sales Cloud
•the management of customer consents and preferences in compliance with GDPR
•operational reporting and performance tracking via dashboards and KPIs.

Mission objectives:
In this context, the developer will ensure:
•The stabilization and post go-live evolution of the Service Cloud project
•The launch of Artificial Intelligence initiatives for Customer Care to automate the processing of customer requests.
•The creation of reports
•The maintenance of Sales Cloud

At the end of the mission, the following deliverables are expected:
•Analyze business needs with functional teams
•Define technical specifications
•Develop technical components and implement user stories
•Maintain necessary technical components
•Contribute to automation and AI initiatives (Agentforce) for Customer Care
•Participate in optimizing operational reporting and dashboards
•Prepare and execute unit and integration tests
•Correct anomalies identified during testing phases
•Manage incidents
•Write technical documentation related to developments
•Manage releases

Additional information:
The mission can be extended for a maximum duration (including initial duration) of: 880 working days.
Competitive

Job Info

Type

part-time

Level

mid

Work

hybrid

Salary

Competitive

Posted

Jul 3, 2026

Start Date

Jul 15, 2026

Deadline

Jul 7, 2026

Tech Stack

SalesforceSalesforce Sales CloudSalesforce Service CloudSalesforce Marketing CloudApexAPI SOAP RestCI/CDData MigrationForce.comLightningVisual ForceSCRUMScripting (AMPscript, Guide Template Language, Server-Side Javascript)Configuration de Contact BuilderConfluenceJira