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IAM Senior Business Analyst – Optimizing Security & Client Experience

Location
Brussels, Belgium
Work mode
On-site
Contract
Contract · Mid
Closed
26 Jun 2026

This mission closed on 26 Jun 2026.

It stays online for reference, but it no longer takes applications.

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About the mission

We are looking for an IAM Senior Business Analyst to optimize security and enhance client experience. The role involves analyzing operational processes, improving IAM controls, and coordinating projects while ensuring effective communication with stakeholders.

Read the full description

Overview

We recently created a New IAM team called IAM excellence and Governance. The mission of the team:
Empower IAM correspondent within each business line (called 'CIAMs')
Enhance Security and Control Effectiveness
Improve Efficiency and Reduce Workload within the IAM central teams
Provide training, awareness, and clear communication to CIAMs and business teams to ensure they understand IAM policies, tools, and best practices.

Key Responsibilities

Thanks to your analyses and follow-up, you contribute to the optimization of Identity and Access Management (IAM) controls, processes, and procedures, and therefore to the client experience.
You are responsible for the in-depth analysis of operational processes.
You contribute to optimal client experiences by critically analyzing, optimizing, and enriching processes.
You act as the link between the business and the Digital Identity teams.
You inventory and structure the IAM controls to be improved and translate them into an action plan for each business line.
You inventory and structure the needs of colleagues impacted by IAM controls and translate them into a communication and training plan that enables them to successfully carry out their tasks.
You support and coordinate your project from start to finish: from needs to execution.
In the meantime, you ensure the alignment of all concerned parties and a structured follow-up. You address issues as they arise, clearly inform management about the evolution of the situation, and support the effective implementation of controls.
You work independently and are responsible for coordination and communication with the various stakeholders.

Skills & Experience

Analytical, proactive, and results-oriented mindset
Bachelor IT or equivalent
BPMN Process Modeling: 5 Years (Medior)
DORA: 2 Years (Junior)
Dynamic, project-oriented personality
IAM controls and KPI's: 5 Years (Medior)
IAM processes: 5 Years (Medior)
ISMS: 5 Years (Medior)
ISO 27001 - Close 9: 5 Years (Medior)
Strong team spirit, respecting everyone’s opinion and motivation
Strong writing and communication skills
Structured and pragmatic approach

Languages

English: Very good (C1)
French: Good (B2)

Additional Info

Number requested: 1
Preferred start date: 01/06/2026
Preferred end date: 31/12/2026
Assignment type: Try and hire
Working days/week: 5
Maximum Price Per Day: 718 EUR
This request is of a “try & hire” nature. This means that we have the right, not the obligation, to hire the selected candidate after an initial period as external. If the candidate is hired after the initial period, the supplier cannot demand any penalties or additional fees. Unless specified in the mission or the request, the standard try & hire period is 12 months.

What you'll do

  • You are responsible for the in-depth analysis of operational processes.
  • You contribute to optimal client experiences by critically analyzing, optimizing, and enriching processes.
  • You act as the link between the business and the Digital Identity teams.
  • You inventory and structure the IAM controls to be improved and translate them into an action plan for each business line.
  • You inventory and structure the needs of colleagues impacted by IAM controls and translate them into a communication and training plan that enables them to successfully carry out their tasks.
  • You support and coordinate your project from start to finish: from needs to execution.
  • In the meantime, you ensure the alignment of all concerned parties and a structured follow-up.
  • You address issues as they arise, clearly inform management about the evolution of the situation, and support the effective implementation of controls.
  • You work independently and are responsible for coordination and communication with the various stakeholders.

What we're looking for

  • Bachelor IT or equivalent
  • Analytical, proactive, and results-oriented mindset
  • Dynamic, project-oriented personality
  • Strong team spirit, respecting everyone’s opinion and motivation
  • Strong writing and communication skills
  • Structured and pragmatic approach

Skills

  • BPMN Process Modeling
  • DORA
  • IAM controls and KPI's
  • IAM processes
  • ISMS
  • ISO 27001 - Close 9