About the mission
We are looking for an IAM Senior Business Analyst to optimize security and client experience within our IAM team. The role involves analyzing operational processes, enhancing client experiences, and coordinating projects from start to finish.
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Overview
Thanks to your analyses and follow-up, you contribute to the optimization of Identity and Access Management (IAM) controls, processes, and procedures, and therefore to the client experience.Key Responsibilities
You are responsible for the in-depth analysis of operational processes.
You contribute to optimal client experiences by critically analyzing, optimizing, and enriching processes.
You act as the link between the business and the Digital Identity teams.
You inventory and structure the IAM controls to be improved and translate them into an action plan for each business line.
You inventory and structure the needs of colleagues impacted by IAM controls and translate them into a communication and training plan that enables them to successfully carry out their tasks.
You support and coordinate your project from start to finish: from needs to execution.
In the meantime, you ensure the alignment of all concerned parties and a structured follow-up. You address issues as they arise, clearly inform management about the evolution of the situation, and support the effective implementation of controls.
You work independently and are responsible for coordination and communication with the various stakeholders.
Skills & Experience
Analytical, proactive, and results-oriented mindset
Bachelor IT or equivalent
BPMN Process Modeling: 5 Years (Medior)
DORA: 2 Years (Junior)
Dynamic, project-oriented personality
IAM controls and KPI's: 5 Years (Medior)
IAM processes: 5 Years (Medior)
ISMS: 5 Years (Medior)
ISO 27001 - Close 9: 5 Years (Medior)
Strong team spirit, respecting everyone’s opinion and motivation
Strong writing and communication skills
Structured and pragmatic approach
Languages
English: Very good (C1)
French: Good (B2)
Additional Info
Number requested: 2
Preferred start date: 16/11/2026
Preferred end date: 31/12/2027
Working days / week: 5
Assignment type: External Contracting
Department: IAM Excellence & Governance (15065)
Cost center: IT Security (0000001413 - 01)
What you'll do
- You are responsible for the in-depth analysis of operational processes.
- You contribute to optimal client experiences by critically analyzing, optimizing, and enriching processes.
- You act as the link between the business and the Digital Identity teams.
- You inventory and structure the IAM controls to be improved and translate them into an action plan for each business line.
- You inventory and structure the needs of colleagues impacted by IAM controls and translate them into a communication and training plan that enables them to successfully carry out their tasks.
- You support and coordinate your project from start to finish: from needs to execution.
- In the meantime, you ensure the alignment of all concerned parties and a structured follow-up. You address issues as they arise, clearly inform management about the evolution of the situation, and support the effective implementation of controls.
- You work independently and are responsible for coordination and communication with the various stakeholders.
What we're looking for
- Bachelor IT or equivalent
- Analytical, proactive, and results-oriented mindset
- Dynamic, project-oriented personality
- Strong team spirit, respecting everyone’s opinion and motivation
- Strong writing and communication skills
- Structured and pragmatic approach
Skills
- BPMN Process Modeling
- IAM controls and KPI's
- IAM processes
- ISMS
- ISO 27001 - Close 9