About the mission
We are looking for an ICT Endpoint Lifecycle Employee to join our IT team, responsible for managing the lifecycle of laptops and desktops. This role involves guiding end-users through transitions to new devices and ensuring efficient service delivery. The position offers a chance to gain experience in lifecycle management within a professional IT environment.
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ABOUT BELGOPROCESS
Belgoprocess is a semi-public company that plays a key role in the safe processing of radioactive waste and the decommissioning of nuclear facilities in Belgium. We combine technological expertise, innovation, and a strong focus on sustainability to contribute to a safe future. At Belgoprocess, you will find yourself in a challenging work environment where safety, teamwork, and professional growth are central. Together with motivated colleagues, you will work on projects that have a direct impact on the environment and society. Join our team and be part of an organization that values progress and responsibility highly!YOUR CONTACT PERSON
ProUnity is your contact person for this application. You can reach us via email at belgoprocess@pro-unity.comICT Endpoint Lifecycle Employee
To strengthen the IT team, we are looking for an ICT Endpoint Lifecycle Employee who will assist in replacing and managing laptops and desktops within the organization.In this role, you will be responsible for proactively managing the lifecycle of endpoints. You will guide end-users in transitioning to new devices, ensure a smooth rollout, and closely monitor the entire replacement process. A customer-oriented and efficient service delivery is central to this role.
Key Responsibilities
Proactively identify outdated devices within the asset park
Contact users to schedule replacements
Coordinate and execute device swaps
Support end-users in the adoption of new devices
Ensure correct administrative follow-up in management tools
Independently handle common questions and issues, with the possibility of escalation when necessary
Desired Profile
Ideally, you have some relevant experience in IT support or endpoint management
You have a good basic knowledge of IT and already have some professional experience in a supportive IT environment
You communicate smoothly and adopt a customer-oriented approach
You work accurately, take responsibility, and handle end-users professionally
Experience with endpoint management, asset management, or ITSM processes is an advantage
Offer
A versatile and educational position within a professional IT environment
Close collaboration with colleagues within IT and direct contacts with end-users
The opportunity to gain experience in lifecycle management and IT support
A work environment where accuracy, service, and collaboration are central
Practical Information
Duration of the assignment: 6 monthsDesired start date: as soon as possible
Interviews are scheduled for early June (on Wednesday 03/06 and Thursday 04/06 between 14:00 and 15:00 via Teams)
Although presence in Dessel is required, flexibility is provided as the role also includes activities in Brussels.
Note: There is a collective closure from 14/07/2026 to 02/08/2026. Given the progression of the selection process and the application for a security authorization/advice, the candidate can only start in August.
What you'll do
- Proactively identify outdated devices within the asset park
- Contact users to schedule replacements
- Coordinate and execute device swaps
- Support end-users in the adoption of new devices
- Ensure correct administrative follow-up in management tools
- Independently handle common questions and issues, with the possibility of escalation when necessary
What we're looking for
- Ideally, some relevant experience in IT support or endpoint management
- Good basic knowledge of IT and some professional experience in a supportive IT environment
- Smooth communication and a customer-oriented approach
- Accuracy, responsibility, and professionalism with end-users
- Experience with endpoint management, asset management, or ITSM processes is an advantage
Skills
- IT Support
- Endpoint Management