About the mission
We are looking for ServiceNow consultants to build scalable solutions within the ServiceNow platform, focusing on ITSM and CSM modules. The role involves end-to-end project work, from analysis to implementation, with a strong emphasis on governance and best practices. Candidates should have 4-5 years of experience and relevant certifications.
Read the full description
We are looking for ServiceNow consultants for the upcoming years as we expect several large projects this year. We welcome proactive ServiceNow consultants with basic certification SDCA.
This is what we are looking for:
You will build smart, scalable solutions within the ServiceNow platform, focusing on ITSM and CSM modules, and contribute to the further evolution of the platform, including AI and GenAI functionalities.
You will work end-to-end on projects: from analysis and design to development, testing, and implementation. Additionally, you will support platform governance, maintenance, and optimization, and advise on best practices.
Start: Asap
Duration: 12 months +
Location: Brussels/Antwerp
Full-time assignment, partly remote
Languages: Dutch and English. Knowledge of French is a plus. French speakers with very good English can also apply if they want to work in a predominantly Dutch-speaking team.
This is what we are looking for:
You will build smart, scalable solutions within the ServiceNow platform, focusing on ITSM and CSM modules, and contribute to the further evolution of the platform, including AI and GenAI functionalities.
You will work end-to-end on projects: from analysis and design to development, testing, and implementation. Additionally, you will support platform governance, maintenance, and optimization, and advise on best practices.
Start: Asap
Duration: 12 months +
Location: Brussels/Antwerp
Full-time assignment, partly remote
Languages: Dutch and English. Knowledge of French is a plus. French speakers with very good English can also apply if they want to work in a predominantly Dutch-speaking team.
Key Responsibilities:
Design, configure, and develop ServiceNow solutions (ITSM, CSM).
Build applications, flows, UI policies, business rules, and integrations.
Support the full project lifecycle: analysis ? design ? development ? testing ? deployment.
Maintain and improve existing modules, implement new features.
Realize integrations via REST/SOAP, MID Server, or Integration Hub.
Contribute to AI-driven innovations such as Predictive Intelligence, Virtual Agent, and Automation.
Ensure compliance with platform governance, performance, and security.
Requirements:
Minimum of 4 to 5 years of experience as a ServiceNow Developer/Consultant.
Hands-on experience with ITSM and CSM modules.
Strong knowledge of JavaScript (client & server), Flow Designer, and APIs.
Experience with integrations (REST/SOAP, MID Server, Integration Hub).
Knowledge of ACLs, platform security, and CMDB structures.
Strong analytical skills, communicative, and independent.
Certifications: CSA (Certified System Administrator) and CAD (Certified Application Developer) are mandatory.
Additional pluses: CIS-ITSM, CIS-CSM, CTA, or experience with ServiceNow AI/GenAI functionalities.
What we offer:
Consultancy assignment in an innovative and professional environment.
Market-conform daily rate and flexibility (freelance or consultancy contract).
Opportunity to work with modern technologies and AI functionalities.
Personal guidance and growth opportunities within the project and the organization.
Hybrid work model: combination of office and remote work.
What you'll do
- Design, configure, and develop ServiceNow solutions (ITSM, CSM).
- Build applications, flows, UI policies, business rules, and integrations.
- Support the full project lifecycle: analysis ? design ? development ? testing ? deployment.
- Maintain and improve existing modules, implement new features.
- Realize integrations via REST/SOAP, MID Server, or Integration Hub.
- Contribute to AI-driven innovations such as Predictive Intelligence, Virtual Agent, and Automation.
- Ensure compliance with platform governance, performance, and security.
What we're looking for
- Minimum of 4 to 5 years of experience as a ServiceNow Developer/Consultant.
- Hands-on experience with ITSM and CSM modules.
- Strong knowledge of JavaScript (client & server), Flow Designer, and APIs.
- Experience with integrations (REST/SOAP, MID Server, Integration Hub).
- Knowledge of ACLs, platform security, and CMDB structures.
- Strong analytical skills, communicative, and independent.
- Certifications: CSA (Certified System Administrator) and CAD (Certified Application Developer) are mandatory.
- Additional pluses: CIS-ITSM, CIS-CSM, CTA, or experience with ServiceNow AI/GenAI functionalities.
Skills
- ServiceNow
- JavaScript
- REST
- SOAP