About the mission
We are looking for a Technical Administrator with expertise in Planisware to manage and support our project management platform. The role involves functional and technical analysis, configuration, user support, and training. Strong communication skills and a certification in Planisware are required.
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Description
Since 2021, we have established a project, program, portfolio, and plan management platform (called "P4" and based on a SaaS implementation from the publisher Planisware) that manages both business projects and IT projects. Capacity management is currently being deployed.This platform currently includes:
3,500 projects;
1,100 programs/sub-programs;
140 strategic plans;
700 users.
We provide technical support for this platform, specifically the Digital PMO currently composed of 3 people. The functional manager of the application is located within the Cross-Strategy Cell of the General Secretariat.
In this context, a series of projects must be successfully completed, including:
Maintenance and administration of the platform;
Implementation of new features.
The profile must, among other things:
Ensure the functional and technical analysis of the projects that will be launched. The mission may also involve the requirement gathering phase to draft all functional and non-functional requirements of the solution to be implemented;
Configure or develop on the Planisware (P4) platform the analyzed functionalities;
Ensure the achievement of results through a quality approach: (test plan, test supervision, test report and analysis, corrective measures, ...);
Communicate with the project manager and various project stakeholders (key users, stakeholders, and experts);
Document functionally and technically the configurations and developments made;
Participate in meetings (project committees, steering committees...);
Take charge of user support and incident resolution;
Train key users on the new functionalities implemented;
Manage operational oversight of significant projects involving the application.
All activities will be carried out in accordance with the project, program, portfolio, and plan management methodologies of our organization.
The sought profile is that of an analyst-developer with excellent knowledge of Planisware (a Planisware certification is necessary) and our organization.
They must be able to master and describe needs in the form of analysis and technical proposals.
They possess excellent written and verbal communication skills and can interact with both operational technical teams and business personnel.
Soft Skills
Ability to exceed functional limits
Favorable evaluation in previous missions
Adaptability to the administrative context
Verbal and written communication
Results-oriented
Rigorous and methodical
Stress-resistant
Open to change/flexible
Autonomy
Teamwork
Reactivity and availability
Ability to manage ambiguity
Adopts a collaborative posture
Evaluation Method
Remaining candidates will be invited for an interview before a jury whose composition will be communicated later. The interview may take place remotely if circumstances require it.What you'll do
- Ensure functional and technical analysis of projects
- Configure or develop functionalities on the Planisware platform
- Ensure quality results through testing and analysis
- Communicate with project manager and stakeholders
- Document configurations and developments
- Participate in project meetings
- Provide user support and resolve incidents
- Train key users on new functionalities
- Manage operational oversight of significant projects
What we're looking for
- Excellent knowledge of Planisware (certification required)
- Experience in functional and technical analysis
- Ability to configure or develop functionalities on the Planisware platform
- Experience in user support and incident resolution
- Strong communication skills with both technical teams and business personnel
- Experience in project management methodologies
Skills
- Planisware
- SaaS
- Agile
- JavaScript
- HTML
- CSS
- SQL